At Bike Tours Cusco, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

a. Personal Information

We collect this information when you book a tour, rent a bike, or contact us:

• Full name

• Email address

• Phone number

• Payment information (processed securely through third-party gateways)

• Tour or rental preferences, dates, and special requests

b. Non-Personal Information

Automatically collected when you browse our site:

• IP address

• Browser type and operating system

• Pages visited, time spent on site, and click data

2. How We Use Your Information

We use your information to:

• Process bookings and rental requests

• Respond to your inquiries and provide customer support

• Send confirmations, updates, and relevant tour information

• Improve our website and services

• Send promotional content (only with your consent)

• Comply with applicable laws and regulations

3. Sharing Your Information

We do not sell your data. We only share your information in the following cases:

• With trusted third-party service providers (e.g., payment processors or tour support staff), strictly for the purpose of fulfilling our services

• With government or legal authorities, if required by law

4. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online system is entirely secure. We advise you to take precautions when sharing personal data over the internet.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Understand user behavior and improve navigation

• Remember your preferences

• Monitor website traffic

You may disable cookies in your browser settings, but some site features may not function properly.

6. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal data.

7. Your Rights

As a user, you have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for data processing

• Object to the use of your data for marketing purposes

• Request data portability

To exercise these rights, please contact us at: info@biketourscusco.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For questions about this Privacy Policy or your data, you can reach us at:

• Email: info@biketourscusco.com

• Phone: (+51) 982 732 972